Agency Status and Tiers | Agency Builder Pro
Learn about the different agency statuses and tier systems in Agency Builder Pro. This guide explains how agency status affects your operations and how tiers determine your available features and limits.
Understanding Agency Status and Tiers
- 1. Agency Status Types:
- • ACTIVE status
- • UNACTIVE status
- • CANCELLED status
- 2. Status Management:
- • Check current status
- • Update status settings
- • Resolve status issues
- 3. Tier System:
- • Review tier features
- • Check site allowances
- • Monitor tier limits
- 4. Status Monitoring:
- • Track account health
- • Monitor compliance
- • Maintain active status
💡 Pro Tip
Regularly check your agency status and ensure you're operating within your tier's limits to maintain an ACTIVE status and full feature access.
Frequently Asked Questions
What are the different agency statuses?
There are three main statuses: ACTIVE (full access to features), UNACTIVE (limited access), and CANCELLED (no access). Your status depends on license validity and account standing.
How do I maintain ACTIVE status?
Keep your license current, stay within your tier limits, and ensure your account is in good standing to maintain ACTIVE status.
What causes UNACTIVE status?
Your status may become UNACTIVE if your license expires, you exceed tier limits, or there are issues with your account compliance.
How do tiers affect my agency?
Your tier determines the number of sites you can manage, available features, and resource limits. Higher tiers typically offer more resources and capabilities.
Can I change my agency's status?
Yes, you can typically restore ACTIVE status by resolving any issues, such as renewing your license or adjusting resource usage to comply with tier limits.
What happens in CANCELLED status?
In CANCELLED status, you lose access to agency features. You'll need to contact support to reactivate your account if eligible.
